From I-W’s experience comes its efficiency and quality. They are based on I-W’s methods and management techniques, which uniquely characterise the company. I-W makes its procedures work well through its tried and tested methods.

One example is the I-W Procedures Manual. It has evolved from the experience of managers and trade operatives and is used to help identify problems and solutions in advance. Another I-W unique characteristic in this vital area of communication, co-operation and co-ordination, is the regular Saturday morning meeting for all the staff at the Bedford HQ. Here, once-a-week, off-site they discuss on-site situations, exchange key information; on projects, on solving problems, on routes forward and on ‘winning ways’, without taking out weekday time which could prejudice site efficiency. The management team allocates resources ready in advance for the next Monday morning.

I-W achievements also include its ability to integrate quantity surveyors and construction managers to work successfully together.

All I-W operatives are directly employed. Many have been with I-W for ten years or more and today I-W employs more than 450 trade operatives and 45 staff.